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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Karen Mata

March 7, 2025

5  out of  5
rating by Karen Mata
"Leslie Cavazos was wonderful! Super responsive and thorough. Got me the greatest deal! Definitely will be recommending her. 10/10!!!"
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Luis Cavazos

March 7, 2025

5  out of  5
rating by Luis Cavazos
"Shout out to Leslie for helping me get the best price on my auto insurance !!"
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Alan Monserrat

February 28, 2025

5  out of  5
rating by Alan Monserrat
"The service I received from Syrus was beyond 5 stars. Took care of all my concerns in one phone call. Followed up like she said she would. She took care of business like it should be done. Well done. Thanks again"
We responded:
"Thank you, Alan, for your wonderful feedback! I'm delighted to know that Syrus was able to address all your insurance concerns efficiently and follow through as promised. Your satisfaction is our priority, and we're here for any future needs or questions you might have."
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John Jeong

February 27, 2025

5  out of  5
rating by John Jeong
"Nikki is a very pro active agent, goes out of her way to provide the best deals to their customers."
We responded:
"Thank you, John, for your thoughtful review. We are pleased to hear that Nikki's proactive approach and commitment to securing the best deals have positively impacted your experience. We are fortunate to have her as a valuable member of our team. Should you require further assistance or have any questions, please do not hesitate to contact our office."
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Diego de Andrade

February 25, 2025

5  out of  5
rating by Diego de Andrade
"I really appreciate the attention, help, and care that Nikki put into it! She is the best! Roy, give her a raise! 🙂 Thank you so much!"
We responded:
"Diego, thank you for your kind words! Josh and I are thrilled to hear that you felt supported and cared for during your insurance process. - Ray Scott - State Farm Insurance Agent, Dallas, TX"
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Barbara Merry

February 25, 2025

5  out of  5
rating by Barbara Merry
"Have had a long relationship with State Farm beginning with a recommendation from a fellow employee many years ago. The staff at this location is very helpful and I appreciate their continued dedication to their clients."
We responded:
"Thank you, Barbara, for sharing your experience! I'm happy to know that our team has been helpful and dedicated throughout your long relationship with us. If you ever need assistance or have questions, please feel free to reach out. We're here to help! Ray"
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Tay

February 24, 2025

5  out of  5
rating by Tay
"AJ was great !"
We responded:
"Thank you, Tay, for sharing your positive experience! I'm glad AJ could provide you with great service. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
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ke sun

February 23, 2025

5  out of  5
rating by ke sun
"AJ is very professional and reply instantly even on weekends. Helped me sorted auto insurance smoothly."
We responded:
"Thank you, Ke Sun, for sharing your experience! I'm glad AJ was able to assist you with your auto insurance, even on weekends. It's wonderful to know your insurance process went smoothly. If you have any more questions or need further assistance, feel free to reach out anytime."
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Clark Mitchell

February 21, 2025

5  out of  5
rating by Clark Mitchell
"Nikki did a great job in reviewing our insurance coverages! Happy to be a Ray Scott customer!"
We responded:
"Huge shoutout to Clark for the awesome feedback! So stoked to hear that Nikki had your back with your insurance coverages. Welcome to the Ray Scott fam! If you ever need anything else, don’t hesitate to hit us up!"
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Jonathan Gillum

February 19, 2025

5  out of  5
rating by Jonathan Gillum
"I’ve had the best experience with State Farm, both with Ray Scott and Nikki! Very pleasant and enjoyable to talk with and have not had any problems! I appreciate how personable they are, you can tell they genuinely care about you!"
We responded:
"Thank you so much, Jonathan, for sharing your awesome experience! I'm really happy to hear that both Nikki and I could make your interactions enjoyable and personal. It’s fantastic to know you feel genuinely cared for! If you ever need help or have any questions, just give us a shout. We're always here for you!"
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Dave Hanson

February 19, 2025

5  out of  5
rating by Dave Hanson
"Recently, I switched from Farmer’s Insurance over to State Farm and I have been very happy with the much reduced rates for insurance as well as the service that I have been receiving. Nikki has been very receptive to all of my questions and concerns. This agency has great service!"
We responded:
"Thank you, Dave, for sharing your experience! I'm glad to know you're satisfied with the reduced insurance rates and the service you've received. Nikki is indeed a valuable part of our team, and it's wonderful to hear she has been attentive to your questions and concerns. If you need any further assistance or have more questions, feel free to reach out to our office. We're here to help!"
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weston hart

February 19, 2025

5  out of  5
rating by weston hart
"Great experience with Zehra adding on a renters insurance policy to my account!"
We responded:
"Weston, I'm pleased to hear you had a great experience setting up your auto insurance with Josh! We're grateful for your positive feedback and glad Josh was thorough and helpful throughout the process. If you need anything in the future, feel free to reach out. - Ray Scott - State Farm Insurance Agent, Dallas, TX"
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Emily Burke

February 18, 2025

5  out of  5
rating by Emily Burke
"Nikki is so sweet and super helpful!!"
We responded:
"Thank you, Emily, for your wonderful feedback! It brings us joy to know that Nikki was able to assist you so effectively. Remember, every question is an opportunity for growth, so never hesitate to reach out to our office. Together, we can achieve great things! We're here to support you on your journey!"
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Maricel Cross

February 18, 2025

5  out of  5
rating by Maricel Cross
"Nikki is my agent and she is fantastic!"
We responded:
"Thank you, Maricel, for your wonderful feedback! I'm happy to know that Nikki is providing you with fantastic service. If you ever need assistance or have any questions, feel free to reach out to our office. We're here to help! Thanks for everything, Ray"
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barbie sow

February 14, 2025

5  out of  5
rating by barbie sow
"It has been a wonderful experience with Ray Scott and his team. Attentive, helpful, and professional. Syrus should be an example of what every agent should be. She was very knowledgeable, resourceful, patient, engaging and professional. I was on the phone with her for a bit and I never felt pressured or cornered. I always felt she was there to help me. Thanks so much Syrus. You're awesome!"
We responded:
"Thank you so much, Barbie, for sharing your amazing experience with our team! I'm thrilled to hear that Syrus took such great care of you with her attentive and professional service. Her dedication to being knowledgeable and patient really stands out! If you ever need anything else or have any questions, just give us a shout. We're always here to help!"
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troy Dorsey

February 1, 2025

5  out of  5
rating by troy Dorsey
"More affordable and for the same coverage and AJ has always helpful and kind."
We responded:
"Thank you, Troy, for your valuable feedback. We are pleased to hear that you found our insurance coverage affordable and that AJ has been helpful and courteous. Please feel free to reach out to us for any future needs or inquiries you may have."
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Maria Garcia

February 1, 2025

5  out of  5
rating by Maria Garcia
"Les recomiendo a Leslie, da un excelente servicio!"
We responded:
"¡Gracias, Maria! Nos alegra saber que Leslie te brindó un excelente servicio. Estamos aquí para ayudarte con cualquier necesidad futura que tengas. ¡No dudes en contactarnos!"
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Tony Patton

January 31, 2025

5  out of  5
rating by Tony Patton
"I love this office and the entire team! Zehra has been a great help and so thankful for her walking through a couple different products to help me make the best decisions!"
We responded:
"Thank you so much, Tony! I'm thrilled to hear that you love our office and team. Zehra is such a fantastic part of our crew, and I'm really glad she could help you explore different products to make the best choices. If you have any more questions or need anything else, don’t hesitate to reach out!"
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Jorge Alarcon

January 29, 2025

5  out of  5
rating by Jorge Alarcon
"I had an excellent experience working with Leslie at State Farm! She was incredibly helpful, professional, and made the entire process smooth and stress-free. She took the time to answer all my questions, provided clear explanations, and ensured I got the best coverage for my needs. Her customer service was outstanding, and I truly appreciate her dedication. Highly recommend Leslie for anyone looking for great service and support!"
We responded:
"Thank you so much, Jorge, for sharing your experience! I'm really happy to hear that Leslie was there to help you out and made everything so smooth and stress-free when shopping for insurance. Her commitment to providing amazing customer service is truly appreciated! It’s fantastic to know she helped you find the perfect coverage for your needs. If you have any more questions or need anything else, don’t hesitate to reach out anytime! Ray Scott State Farm"
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Carmen Mendez

January 28, 2025

5  out of  5
rating by Carmen Mendez
"Nikki Grimm and Justin are both very helpful agents ! The information provided is always quick , accurate and reliable! 100/100"
We responded:
"We are grateful for the amazing review, Carmen! We truly care about our customers and want to make sure they are satisfied in every aspect. - Ray Scott State Farm Insurance Agent"
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Kyle Eastin

January 27, 2025

5  out of  5
rating by Kyle Eastin
"Nikki was fantastic. 10/10 job"
We responded:
"Thank you, Kyle! I'm glad to hear that Nikki provided such a fantastic experience. We appreciate your feedback and are here to help with any future insurance needs."
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gary bellomy

January 27, 2025

5  out of  5
rating by gary bellomy
"Leslie did a very through job of explaining my options for my new hime coverage. She was extremely personable sns professional ssional. As all of the rmployees within the Ray Scott team she excels at customwr service. This level of care reflects Ray’s excellent management skills. I remain a dedicated and satisfied client because both he and his team kero an eye on my civerage and willingly discount or slert me to increases in my premium."
We responded:
"Thank you, Gary, for sharing your experience with us! I'm thrilled to hear that Leslie gave you the full tour of your home coverage options—she's like the tour guide of insurance! Her blend of charm and professionalism is like finding a unicorn in a field of horses. It's fantastic to know our team's dedication to customer service shines brighter than my morning coffee! We appreciate your ongoing support and are always here to tackle any future needs or questions—just don’t ask us to do your laundry!"
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Rem Rocha

January 26, 2025

5  out of  5
rating by Rem Rocha
"Muy buen servicio, muy amables."
We responded:
"Thank you for the five stars, Rem! We enjoy working with you and greatly appreciate you being a part of our State Farm family. - Ray Scott - State Farm Insurance Agent, Dallas, TX"
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T'erra

January 23, 2025

5  out of  5
rating by T'erra
"Nikki has been a great representative for me. She explains my policy so clearly and finds discounts for me. I’m very happy to have her as my agent."
We responded:
"Thank you, T'erra, for sharing your experience! I'm delighted to know that Nikki has been such a valuable representative for you. Her ability to explain insurance policies clearly and find discounts is spot on! If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Nancy V

January 17, 2025

5  out of  5
rating by Nancy V
"Great customer service, very detailed on coverage and very helpful."
We responded:
"Thank you so much, Nancy, for your amazing feedback! I'm thrilled to hear that you found our customer service detailed and helpful. If you have any more questions or need assistance in the future, don’t hesitate to reach out. We're always here to help and happy to assist!"