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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rebecca Beserra

July 3, 2025

5  out of  5
rating by Rebecca Beserra
"Going over my policy was a conversation, not just checking the boxes. Nikki let me know about additional coverage and discounts! Nikki is the best! Someone on your side ☺️"
We responded:
"Thanks Rebecca and we hope that you and Mason are having a great holiday season! Ray"
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Natalie Monroe

July 3, 2025

5  out of  5
rating by Natalie Monroe
"Syrus was a great help. Very knowledgeable and amazing at answering my questions"
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Giant Jigglypuff

July 3, 2025

5  out of  5
rating by Giant Jigglypuff
"I was having a really stressful day, but the person on the phone (Syrus) was very helpful and patient with me."
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Mars Vazquez

July 3, 2025

5  out of  5
rating by Mars Vazquez
"I love Ray Scott’s office, the marketing and community outrage that they do is honestly so inspiring and impressive. The environment in the office is also so genuine and kind, specifically Syrus, Syrus has always been a prime example of how to connect and care for customers. They are always so helpful and so patient with every conversation, truly a heart of gold. If you are considering doing business in this office, do it, you won’t regret it."
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Charles Hebert

July 3, 2025

5  out of  5
rating by Charles Hebert
"Syrus helped me find a great deal on cars insurance for my new car 🚗"
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Stacy Romanos

July 3, 2025

5  out of  5
rating by Stacy Romanos
"This has been the best experience with insurance I’ve had! I recently moved from MI and Syrus helped me get set up and welcomes me to the agency!"
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Sara Smiles

July 3, 2025

5  out of  5
rating by Sara Smiles
"Syrus has helped me on multiple occasions with my insurance needs. She’s always friendly and effective!"
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Gabrielle Lopez

July 3, 2025

5  out of  5
rating by Gabrielle Lopez
"Every time I call in I’ve had the opportunity to work with Syrus. Every time she answers she gets my needs taken care of quickly and always checks to make sure I’m getting the best rate possible. She’s the best part of State Farm!"
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Kit Cat

July 3, 2025

5  out of  5
rating by Kit Cat
"Syrus is always so helpful! I’ve called in multiple times and she always answers the phone eager to assist and handles all my needs with grace"
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Eddie Balderas

July 3, 2025

5  out of  5
rating by Eddie Balderas
"Leslie Cavazos is a true gem at the agency. She made my switch a smooth transition and answered all my questions with kindness. She made sure to explain my coverages and even offered other coverages that ended up saving me money, which is always a win! Make sure to ask for Leslie if you’re looking to switch!"
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Robert Bernard

July 2, 2025

5  out of  5
rating by Robert Bernard
"I visited with Nikki today and she was amazing as my account manager. Customer service like Nikki provided to me today, makes me want to have Ray Scott State Farm for life. Thanks, Robert"
We responded:
"Robert, thank you so much for sharing your experience with us! We're delighted to hear that our team provided you with such amazing customer service! We strive to make every interaction exceptional, and we're thrilled to know that our assistance exceeded expectations! We appreciate your loyalty and look forward to serving you for years to come! - Ray Scott - State Farm Insurance Agent | Dallas, TX"
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Reese Cain

July 2, 2025

5  out of  5
rating by Reese Cain
"Nikki was beyond helpful with helping me get everything I needed and getting Jeremy’s attention. These 2 people are amazing and super trustworthy!!!"
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Trevor Spelts

July 2, 2025

5  out of  5
rating by Trevor Spelts
"Very quick and professional response from Shawna. Had coverage placed in no time."
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Adeeb ur Rahaman Shaik

June 27, 2025

5  out of  5
rating by Adeeb ur Rahaman Shaik
"I’d like to sincerely thank Alex from State Farm for his outstanding support and kindness. I had missed my payment, and he went above and beyond to help me get it resolved on time. Throughout the process, he was incredibly patient, humble, and professional. His helpful attitude made a stressful situation much easier to handle, and I truly appreciate his dedication and assistance."
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Kelcey Anderson

June 25, 2025

5  out of  5
rating by Kelcey Anderson
"Nikki at State Farm is amazing! She’s always on top of things and keeps me in the loop. Anytime I have a question, she answers it right away. Super helpful, professional, and just great overall. Love working with her and love State Farm because of it!"
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Ikunge Kume

June 25, 2025

5  out of  5
rating by Ikunge Kume
"Leslie helped me switch car and renters insurance, saving almost $20 a month. She did a good job."
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Jacob Elliot

June 25, 2025

5  out of  5
rating by Jacob Elliot
"Shawna makes finding insurance beyond easy and completely stress-free. She truly takes the weight off your shoulders and makes it her mission to find coverage that fits exactly what you want and need. Unlike my last insurance company that just wrote a policy and moved on, Shawna took the time to explain everything and make sure I was properly covered. I didn’t even realize I was underinsured until she walked me through my options and found me much better coverage, saving me from what could’ve been major out-of-pocket expenses in the event of a loss. She’s also very responsive, and I know if I ever have any questions, I can count on a prompt response. You can tell she genuinely enjoys what she does, and that’s helping people. I highly recommend her for all your insurance needs!"
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Kaylee Cannon

June 23, 2025

5  out of  5
rating by Kaylee Cannon
"Nikki Grim has been amazing with all of our insurance needs. She is always super professional, and fast to respond when we need her. We would recommend her to anyone!"
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Wendy Dang

June 20, 2025

5  out of  5
rating by Wendy Dang
"Personally, I’ve been with Statefarm for a while - even through multiple cross-state moves! I recently completed a policy renewal review with Shawna, who was a delight to speak with. She was thorough when reviewing my policies. She also provided great insights into other discounts that I’m eligible for, how it works, and what the changes to my premiums would be if I opt-in. Overall, I had a great conversation with Shawna and grateful for all the help that she provided!"
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Mrs T

June 19, 2025

5  out of  5
rating by Mrs T
"Nikki Grim has helped me above and beyond I appreciate her taking the time to answer all my questions. I have been with State Farm for over five years now and I have never had an unpleasant experience. I have my vehicles insured. I have my home insured, and I have my family‘s life insured.Thank you so much for all your help. If you need a agent, who cares call Ray Scott"
We responded:
"Thank you so much for your glowing review! 🌟 We're thrilled to hear that Nikki Grim has been able to assist you in such a meaningful way—she truly embodies the care and professionalism we strive to provide at Ray Scott State Farm. Your trust over the past five years and your choice to insure your vehicles, home, and family’s life with us means the world. We’re honored to be your partner in protecting what matters most to you. If you ever have more questions or need assistance in the future, please don’t hesitate to reach out. Also, if you know friends or family who are looking for an agent that genuinely cares, we’d love an introduction! Helping those close to you with their insurance needs would be an absolute privilege. Thanks again for your kind words and for being such an incredible part of our State Farm family! 😊"
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Zachary Doerge

June 19, 2025

5  out of  5
rating by Zachary Doerge
"Excellent service from Nikki Grim at Ray Scott State Farm, she was helpful throughout our discussion and made it easy."
We responded:
"Zachary, thank you for recognizing Josh's exceptional service, we're committed to providing clear and helpful guidance to all our clients! - Ray Scott - State Farm Insurance Agent, Dallas, TX"
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Lexi's Skinvas

June 18, 2025

5  out of  5
rating by Lexi's Skinvas
"I received a text from Shawna at Ray Scott’s office for State Farm Insurance that sun to rates went down. I was already needing homeowners insurance so I figured why not. She was able to get me full coverage on all my vehicles, homeowners insurance and life insurance for over $200 less than what I was paying for just full coverage on my vehicles. Win! Win baby!! She was very thorough and very helpful very nice and answered all my questions. I would recommend her any day of the week."
We responded:
"Thank you for sharing such an awesome review! 🎉 We’re thrilled to hear that Shawna knocked it out of the park with her service and helped you save BIG while securing full coverage for your vehicles, homeowners insurance, and life insurance. $200 less for all of that? Now that’s a true win-win—we love hearing stories like yours! 💪 Shawna takes pride in being thorough, helpful, and always making sure every question is answered, and it sounds like she delivered exactly that for you. Your recommendation means the world to us, and we’re so grateful to have you as part of the Ray Scott State Farm family. If you know any friends or family who’d love to save money while getting top-notch coverage, we’d love for you to introduce us! Helping others find the same peace of mind and savings would be such a privilege. Thanks again for your kind words—we’re here anytime you need us! 😊"
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Trisha Franks

June 16, 2025

5  out of  5
rating by Trisha Franks
"I was with State Farm for years until my rates went up. I loved them but unfortunately tales had to go with the cheaper options. They have been requoting me ever since and this is the year that Shawna was able to make it happen! No only did she get me the exact same policy she even found something I was paying for in my previous home insurance policy that I shouldn’t have been! I have now switched my home and car insurance back to State Farm thanks to Shawna!"
We responded:
"Thank you so much for sharing your experience! 🌟 We’re thrilled to hear that Shawna was able to welcome you back to the State Farm family—and with some major wins, too! Not only did she get you the exact same coverage, but she also uncovered an unnecessary charge in your previous home insurance policy? Talk about going above and beyond! 💼💡 It’s always our goal to provide value and exceptional service, and Shawna’s dedication to helping you switch both your home and car insurance back to State Farm is a testament to that. We’re so glad she was able to make this year “the year” for you—it feels great to have you back! If you know any friends or family who might be looking for an agent who truly looks out for their best interests, we’d love an introduction! We’re always here to help them find the right coverage and savings, just like Shawna did for you. Thanks again for your kind words and for trusting us with your insurance needs—we’re so happy to have you back! 🚗🏠😊"
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M C

June 9, 2025

5  out of  5
rating by M C
"The experience was seamless and easy, Shawna was quick and responsive. Managed to save me money where a broker couldn’t."
We responded:
"Thank you so much for your fantastic review! 🌟 We’re thrilled to hear that your experience with Shawna was not only seamless and easy but also successful in saving you money—especially where a broker couldn’t! 💰 Shawna’s quick responses and dedication to finding the best coverage at the best price are exactly what we aim for with every client. It’s always rewarding to hear stories like yours, and we’re so glad we could provide a smooth process that made insurance simple and stress-free for you. If you know friends or family who could use an agent that’s as responsive, resourceful, and committed as Shawna, we’d love an introduction! Helping your loved ones save money and enjoy a seamless experience would be an absolute privilege. Thanks again for your kind words and for choosing Ray Scott State Farm—we’re always here if you need us! 😊"
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Leandro Rizzutti

June 4, 2025

5  out of  5
rating by Leandro Rizzutti
"I’ve been with State Farm for 9 years now, and I couldn’t be happier with the level of service I’ve received for both my car and home insurance. Every time I’ve needed assistance, they’ve been quick, reliable, and professional. Most recently, Syrus helped me out, and I can’t say enough good things about her. She answered every single question I had, no matter how small, and made the whole process so easy and stress-free. She’s a true rockstar—always patient, knowledgeable, and genuinely caring. I’m so grateful for Syrus’s help and for the peace of mind that comes with knowing I’m in good hands with State Farm. Thanks for the outstanding service!"
We responded:
"Thank you so much for your glowing review! 🌟 Nine years with State Farm—wow, we’re honored to have you as such a loyal part of the family! It’s wonderful to hear that both your car and home insurance have been backed by service you can count on time and time again. Quick, reliable, and professional is exactly what we aim for, and we’re thrilled to have delivered that for you! Syrus truly is a rockstar, isn’t she? 🎸 Her patience, knowledge, and genuine care shine through in everything she does, and we’re so glad she made the recent process stress-free and easy for you. We’ll be sure to pass along your kind words—it’ll make her day! If you know friends or family who are looking for an agent that’s as dedicated and caring as Syrus, we’d love for you to send them our way! It would be an absolute privilege to provide them with the same peace of mind and outstanding service you’ve experienced for nearly a decade. Thanks again for sharing your story, and here’s to many more happy years with State Farm! 😊"